Privacy Policy
Last updated: February 16, 2026
MoTrak ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at motrak.co and use our mobile application (collectively, the "Service").
1. Information We Collect
Information You Provide
- Contact information: Name, email address, and other details you provide when joining our waitlist, creating an account, or contacting us
- Account information: Username, password, subscription plan, and payment details
- User content: Measurement data, site plans, quotes, and other content you create using the Service
Information Collected Automatically
- Device information: Device model, operating system, unique device identifiers
- Usage data: Features used, measurement frequency, session duration
- Sensor data: ARKit tracking data, LiDAR depth data, and motion data processed locally on your device for measurement purposes
- Log data: IP address, browser type, pages visited, timestamps
2. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you interact with our Service
- Analyze traffic and usage patterns
You can control cookies through your browser settings. Disabling cookies may affect some Service functionality.
3. Google Analytics
We use Google Analytics to analyze website traffic and usage. Google Analytics collects information such as how often you visit our site, what pages you visit, and what other sites you used prior to coming to our site. We use this information to improve our Service. Google Analytics collects the IP address assigned to you on the date you visit our site, but not your name or other identifying information. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
4. How We Use Your Information
- Provide, maintain, and improve the Service
- Process transactions and manage subscriptions
- Send you updates, marketing communications, and waitlist notifications
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve features and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
5. Information Sharing and Referrals
By submitting a quote request, service inquiry, or any contact form on this website, you acknowledge and agree that your submitted information, including but not limited to your name, contact details, project description, and location, may be shared with other vetted local professionals, contractors, or service providers in your area. This referral is made to ensure you receive timely, competitive, and relevant responses to your inquiry.
We do not guarantee the quality, pricing, or availability of any third-party professional to whom your information may be referred. By using this website, you consent to this referral process.
6. Third-Party Services
We may share your information with third-party service providers that assist us in operating the Service, including:
- Analytics providers (Google Analytics) for website and app analytics
- Payment processors for handling subscription payments
- Cloud hosting providers for data storage and processing
- Email service providers for communications and notifications
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide you the Service. We may retain certain information as required by law or for legitimate business purposes after account deletion.
9. Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at info@motrak.co.
10. Your Rights (Nevada and CCPA)
Nevada Residents
Under Nevada law (SB 220), Nevada residents may submit a verified request directing us not to sell their personal information. To submit such a request, contact us at info@motrak.co.
California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at info@motrak.co. We will respond within 45 days.
11. International Users
The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States where data protection laws may differ from those in your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.
13. Contact
If you have questions about this Privacy Policy or your personal data, contact us at:
MoTrak
Email: info@motrak.co
Website: motrak.co